Privacy Policy

1. Introduction

Welcome to Scribeza. This Privacy Policy explains how Scribeza (“we,” “our,” or “us”) collects, uses, stores, processes, and protects information when you visit our website or use our AI-powered productivity and content creation services.

Scribeza provides tools designed to assist with AI writing, content generation, code development, text rewriting, summarization, voiceover creation, audio transcription, and other supported productivity tasks.

We respect your privacy and aim to handle information responsibly and transparently. This Privacy Policy describes the categories of information that may be processed, the purposes for which information may be used, the circumstances in which information may be shared, and the choices and rights available to users.

By accessing or using Scribeza, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for a particular processing activity, we will seek that consent separately.

2. Scope of This Privacy Policy

This Privacy Policy applies to information processed in connection with:

• The Scribeza website and its pages.
• User accounts and account-related services, where available.
• AI-powered writing and content generation tools.
• Code generation and programming assistance features.
• Text rewriting, summarization, and idea generation tools.
• Supported audio transcription and voiceover features.
• Subscription, billing, and payment-related activities, where applicable.
• Customer support, feedback, and communications.
• Website analytics, security, and service improvement activities.

This Privacy Policy does not automatically apply to third-party websites, applications, platforms, or services that may be accessible through links or integrations on Scribeza. Those services are governed by their own privacy policies and terms.

3. Information We May Collect

The information processed by Scribeza depends on the features you use, the way you access the platform, and the services required to provide those features.

3.1 Information You Provide

You may provide information directly when creating an account, using a tool, managing a subscription, submitting feedback, or interacting with the platform.

Depending on the functionality available, this information may include:

• Account information, such as a username, email address, or authentication details.
• Content, prompts, instructions, and text submitted to AI tools.
• Documents, files, or other materials uploaded for processing.
• Code snippets or programming instructions submitted to code-related tools.
• Audio recordings or other supported media submitted for transcription or processing.
• Preferences, settings, and saved content, where supported.
• Messages, feedback, and information included in support requests.
• Subscription and transaction-related information needed to manage purchases.

Please avoid submitting sensitive personal information, confidential business information, passwords, financial account credentials, or other information that is not necessary for the task you want to complete.

3.2 Information Collected Automatically

When you access Scribeza, certain technical information may be collected automatically, depending on the website configuration and technologies in use.

This information may include:

• Internet Protocol (IP) address.
• Browser type and version.
• Device type and operating system.
• Language and regional settings.
• Pages viewed and features used.
• Referring pages or websites.
• Access timestamps and session information.
• Error reports, diagnostic information, and performance data.
• Security events and information used to identify suspicious activity.

This information may be used to operate the website, troubleshoot technical issues, understand general usage patterns, protect the platform, and improve performance.

3.3 Cookies and Similar Technologies

Scribeza may use cookies, local storage, pixels, or similar technologies where implemented.

These technologies may support:

• Essential website functionality.
• Account authentication and session management.
• User preferences.
• Security and fraud prevention.
• Website analytics and performance measurement.
• Marketing measurement, where applicable and permitted.

Essential technologies may be necessary for certain features to function properly. Non-essential cookies or tracking technologies will be managed in accordance with applicable legal requirements, including obtaining consent where required.

You may be able to manage cookies through your browser settings or through a cookie preference interface if one is provided. Disabling certain cookies may affect the availability or functionality of some features.

4. How We Use Information

Scribeza may process information for the following purposes:

4.1 Providing AI Services

To process your prompts, instructions, text, code, documents, or supported media and generate requested outputs, such as written content, summaries, code suggestions, transcriptions, or voiceovers.

4.2 Operating and Maintaining the Platform

To provide requested features, manage sessions, maintain service availability, troubleshoot errors, and support the normal operation of Scribeza.

4.3 Managing Accounts and Subscriptions

Where account or subscription functionality is available, to authenticate users, manage account preferences, process subscription changes, maintain transaction records, and provide access to the relevant plan.

4.4 Improving Performance and User Experience

To understand how features are used, identify technical problems, evaluate performance, improve usability, and develop or improve platform functionality.

Where analytics or product improvement involves personal information, we will handle that information in accordance with applicable law and the purposes disclosed to users.

4.5 Protecting Security and Preventing Abuse

To detect suspicious activity, investigate potential misuse, enforce applicable terms, prevent fraud, protect users, and maintain the security and integrity of the platform.

4.6 Communicating with Users

To provide service-related notices, account notifications, subscription updates, responses to support requests, and other communications relevant to the services you use.

Where permitted by law, we may also send product updates or promotional communications. You may opt out of promotional communications where an opt-out mechanism is provided.

4.7 Meeting Legal Obligations

To comply with applicable laws, respond to valid legal requests, maintain required records, enforce legal rights, and address disputes.

5. AI Processing and User-Submitted Content

Scribeza uses or may integrate artificial intelligence technologies to provide content creation and productivity functionality.

5.1 Processing Your Inputs

When you submit a prompt, text, code snippet, document, audio recording, or other supported material to an AI feature, that material may be processed by the systems and service providers needed to deliver the requested result.

For example, a writing request may be transmitted to an AI service provider to generate text, while an audio file may be processed by a supported transcription service.

The exact processing arrangements depend on the feature used and the providers integrated into the platform.

5.2 AI-Generated Outputs

AI-generated outputs may be based on your inputs and the capabilities of the underlying AI technology. Such outputs may include text, suggestions, summaries, code, or other supported content.

AI systems can produce inaccurate, incomplete, misleading, or unexpected results. Users should review generated outputs before relying on them, publishing them, or using them for important decisions.

5.3 Use of Content for AI Training

Your submitted content will not be treated as automatically available for unrestricted public use merely because you submit it to Scribeza.

Whether submitted content may be used to train or improve AI models depends on the applicable service configuration, provider terms, and any choices or permissions presented to you.

Where such processing requires consent or another specific legal basis, it will be handled in accordance with applicable requirements. We will not represent that content is excluded from model training unless the relevant technical and contractual arrangements support that statement.

Users should review any feature-specific notices or applicable third-party provider policies where relevant.

5.4 Third-Party AI Providers

Scribeza may rely on external AI models, application programming interfaces (APIs), cloud infrastructure, or specialized services to provide certain features.

When information is transmitted to such providers, its processing may be subject to their contractual terms, privacy practices, retention settings, and security arrangements.

We aim to use service providers appropriate to the functionality being offered and to apply relevant safeguards to information processed through them.

5.5 Confidential and Sensitive Information

AI tools should not be assumed to provide a confidential environment suitable for every type of information.

Unless a specific feature expressly supports the relevant use, do not submit passwords, payment card details, government identification numbers, confidential third-party records, sensitive personal information, or trade secrets that you are not authorized to disclose.

You are responsible for ensuring that you have the necessary rights and permissions to submit the materials you provide to Scribeza.

6. Legal Grounds for Processing

Where applicable data protection law requires a lawful basis for processing personal information, the relevant basis will depend on the purpose and circumstances of the processing.

Potential legal bases may include:

• Performance of a contract: Processing necessary to provide a service you request or fulfill applicable service terms.
• Consent: Processing where you have given valid consent, such as for certain non-essential cookies or optional activities where consent is required.
• Legitimate interests: Processing necessary for legitimate operational interests, such as protecting platform security or improving services, where permitted by law and where applicable rights do not override those interests.
• Legal obligations: Processing necessary to comply with applicable legal requirements.
• Other lawful grounds: Any additional legal basis available under applicable law and appropriate to the relevant processing activity.

The applicable legal basis will be determined for the actual processing activity. Where consent is the relevant basis, you may withdraw it as permitted by law. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

7. How We Share Information

Scribeza does not need unrestricted access to user information to provide every feature. Information may be shared or made accessible only where reasonably necessary for the purposes described in this Privacy Policy, subject to applicable law.

7.1 Service Providers

Information may be processed by third-party providers that support the platform, such as:

• AI model and API providers.
• Cloud hosting and storage providers.
• Authentication and account management services.
• Payment processors and subscription management providers.
• Analytics and website performance services.
• Security, fraud prevention, and technical support providers.

These providers may process information as necessary to perform their services, subject to applicable agreements and legal requirements.

7.2 Legal and Regulatory Requirements

Information may be disclosed when reasonably necessary to comply with applicable law, a valid legal process, a court order, or a lawful request from an authorized public authority.

7.3 Security and Legal Protection

Information may be used or disclosed where reasonably necessary to investigate suspected fraud, enforce applicable terms, protect the rights or safety of users, respond to security incidents, or establish, exercise, or defend legal claims.

7.4 Business Transfers

If Scribeza or the relevant business operations undergo a merger, acquisition, restructuring, financing, or sale of assets, information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

7.5 With Your Direction or Consent

Information may be shared when you request or authorize a specific sharing activity, or where another lawful basis permits the disclosure.

7.6 No Unrelated Disclosure

We aim to limit access to information to the purposes for which it is collected or otherwise lawfully processed. Any sale, sharing for targeted advertising, or other disclosure subject to specific legal restrictions will be handled in accordance with applicable law and the choices available to users.

8. Data Retention

Scribeza retains information only for as long as reasonably necessary for the purposes described in this Privacy Policy, subject to applicable legal requirements.

Retention periods may depend on the type of information and how it is used.

• Account information: May be retained while an account remains active and for a reasonable period afterward where necessary for legitimate operational or legal purposes.
• Prompts and generated content: May be retained for the period required to provide the feature, maintain user history where available, or meet disclosed operational needs.
• Uploaded files and audio: May be retained while processing is performed or for a disclosed period if storage or history features are provided.
• Transaction records: May be retained as necessary for accounting, tax, fraud prevention, and other legal obligations.
• Support communications: May be retained for the time needed to respond to requests, resolve disputes, and maintain relevant records.
• Technical and security logs: May be retained for a reasonable period to monitor reliability, investigate incidents, and protect the platform.

Actual retention periods depend on the implemented systems, service configurations, contractual requirements, and applicable law.

When information is no longer required, we will take appropriate steps to delete it, anonymize it, or otherwise dispose of it securely, subject to lawful retention obligations.

Deleting content from the Scribeza interface may not immediately delete all copies held by service providers, security systems, or backups. Any applicable deletion procedures and limitations will depend on the relevant systems and legal requirements.

9. Data Security

We recognize the importance of protecting personal information and aim to use reasonable technical and organizational safeguards appropriate to the nature of the information and the risks involved.

Depending on the systems in use, safeguards may include:

• Access controls and authentication mechanisms.
• Secure transmission of information where supported.
• Monitoring for suspicious activity.
• System maintenance and security updates.
• Restrictions on access to information based on operational needs.
• Backup and recovery procedures.
• Assessment of relevant third-party service providers.

No website, internet transmission, cloud service, or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot promise absolute security.

Users should also protect their account credentials, avoid sharing authentication information, and notify the appropriate support channel if they suspect unauthorized access to their account.

10. International Data Transfers

Scribeza or its service providers may process or store information in countries other than the country in which a user resides.

The countries involved will depend on the hosting infrastructure, AI providers, and other services used to operate the platform.

Where international transfers are subject to legal requirements, appropriate safeguards will be applied as required by applicable law. These may include contractual protections, recognized transfer mechanisms, or other legally permitted measures.

Data protection standards may differ between jurisdictions. The processing of information will remain subject to the legal obligations applicable to the relevant parties and activities.

11. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include:

11.1 Right to Access

You may have the right to request information about whether personal data concerning you is being processed and to obtain access to that data where required by law.

11.2 Right to Correction

You may request the correction of personal information that is inaccurate or incomplete, subject to applicable legal requirements.

11.3 Right to Deletion

You may request the deletion of personal information in circumstances where applicable law provides that right. Certain information may need to be retained to comply with legal obligations, resolve disputes, or protect legitimate interests.

11.4 Right to Restrict or Object

You may have the right to request restrictions on certain processing activities or object to processing carried out on particular legal grounds.

11.5 Right to Data Portability

Where applicable law provides this right, you may request a copy of certain personal information in a commonly used, machine-readable format or request its transfer to another service where technically feasible and legally required.

11.6 Right to Withdraw Consent

Where processing relies on your consent, you may withdraw that consent at any time, subject to applicable law. Withdrawal does not affect processing that occurred lawfully before consent was withdrawn.

11.7 Marketing Preferences

You may opt out of promotional emails using an unsubscribe mechanism where available. Service-related messages necessary to operate your account or provide requested services may continue where permitted by law.

11.8 Additional Rights

Depending on the jurisdiction, you may have additional rights relating to automated processing, profiling, complaints to a data protection authority, or the use and disclosure of personal information.

To exercise an applicable right, use the privacy or support mechanism made available through the Scribeza website. We may need to verify your identity before responding to certain requests.

We will handle eligible requests within the timeframes required by applicable law. Some requests may be limited or declined where a lawful exception applies.

12. Children’s Privacy

Scribeza is not intended for children who are below the minimum age permitted to use the platform under applicable law.

We do not knowingly seek to collect personal information from children in violation of applicable legal requirements. Where parental consent or other authorization is required, the relevant requirements must be satisfied before the applicable service is used.

If we become aware that personal information has been collected from a child in circumstances that violate applicable law, we will take appropriate steps to address the situation, which may include deleting the information where legally required.

Parents or legal guardians who believe that a child has provided personal information inappropriately may use the available support channel to raise the concern.

13. Third-Party Links and Services

The Scribeza website may contain links to third-party websites, tools, or services.

These third parties may have separate privacy policies, data collection practices, terms, and security measures. We do not control the privacy practices of independent third-party websites and are not responsible for their policies or content.

Before submitting information to a third-party service, you should review its applicable privacy policy and terms.

Where Scribeza integrates a third-party service into a feature, the information processed by that service may be subject to its applicable terms and the relevant arrangements governing the integration.

14. Payments and Subscription Information

Where Scribeza offers paid plans or subscriptions, payment transactions may be handled by third-party payment processors.

Depending on the payment method and provider, information necessary to complete a transaction may include billing details, transaction identifiers, payment status, subscription information, and limited payment method details.

Payment card information and other sensitive payment credentials may be collected and processed directly by the relevant payment provider rather than stored by Scribeza. The actual arrangement depends on the payment integration used.

We may receive transaction confirmations, subscription status, billing references, and other information necessary to administer subscriptions, prevent fraud, provide customer support, and maintain required records.

Payment providers process information in accordance with their own privacy policies and applicable legal obligations.

15. Analytics and Service Improvement

Scribeza may use analytics and diagnostic tools to understand website usage, measure performance, identify errors, and improve the user experience.

Where implemented, these tools may collect technical information, interaction events, device information, or aggregated usage statistics.

We aim to use such information for legitimate operational purposes and to apply appropriate safeguards. Where analytics technologies require consent under applicable law, they will be managed accordingly.

If information is aggregated or anonymized so that it can no longer reasonably identify an individual, it may be used for statistical analysis, service planning, and product improvement, subject to applicable law.

16. Automated Processing and AI-Based Decisions

Scribeza’s AI features may automatically generate text, code, summaries, recommendations, or other outputs based on information submitted by users.

These outputs are intended to assist with productivity and content creation. They should not automatically be treated as verified facts, professional advice, or definitive assessments of any person.

Unless expressly disclosed for a particular feature, Scribeza should not be assumed to use AI-generated outputs to make decisions that produce legal or similarly significant effects on individuals.

Where applicable law provides rights relating to solely automated decisions, profiling, or significant effects, those rights will apply as required by law.

Users should independently review AI-generated outputs before using them in employment, education, financial, legal, medical, or other consequential settings.

17. Do Not Track and Browser Preferences

Some browsers provide signals or settings intended to communicate user preferences about online tracking.

There is no single universal standard for interpreting all such signals across every service. Scribeza’s response to browser privacy signals will depend on the technologies implemented and the requirements of applicable law.

Where a particular signal must be honored under applicable law, we will handle it as legally required.

Users may also manage cookies through available website controls and browser settings.

18. Region-Specific Privacy Rights

Privacy laws differ between countries and regions. Depending on where you reside and how the relevant law applies, you may have additional rights or protections.

These may include rights under the European Union’s General Data Protection Regulation (GDPR), the United Kingdom’s data protection framework, India’s Digital Personal Data Protection Act and applicable rules, or relevant United States state privacy laws.

The availability and scope of particular rights depend on the law in force, its applicability to the relevant processing, and any applicable exceptions.

Where required, Scribeza will provide additional notices, consent mechanisms, disclosures, or procedures to support the exercise of applicable rights.

Nothing in this Privacy Policy is intended to limit a privacy right that cannot lawfully be waived or restricted.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, data processing practices, legal obligations, or operational requirements.

When changes are made, the revised version will be published on the website with an updated “Last Updated” date.

Where applicable law requires advance notice or consent for a material change, we will take the steps required by law.

You are encouraged to review this page periodically to remain informed about how information is handled.

20. Contact and Privacy Requests

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or want to raise a concern regarding the handling of personal information, please use the contact or support channel published on the official Scribeza website, where available.

When submitting a request, provide enough information for the request to be understood and processed. Avoid including passwords, payment credentials, or unnecessary sensitive information.

We may request additional information to verify identity or clarify a request where permitted or required by law.

21. Final Provisions

This Privacy Policy should be read together with any applicable Terms and Conditions, service-specific notices, cookie notices, and other policies published by Scribeza.

If a provision of this Privacy Policy conflicts with a mandatory requirement of applicable law, the relevant legal requirement will prevail to the extent of the conflict.

Nothing in this Privacy Policy removes any rights or protections that users are entitled to under applicable data protection laws.

By using Scribeza, you acknowledge that you have had the opportunity to review this Privacy Policy and understand the general categories of information processing described in it.

End of Privacy Policy